BlueprintCX
Hospitality - New York, New York, United States
BlueprintCX Employees
BlueprintCX Details
FEBRUARY 2014 PROMOTION - FREE AUDIT - more@blueprintcx.com BlueprintCX brings the simplicity of service design thinking to create meaningful and innovative customer experiences in hospitality and corporate services. Creating platforms to deliver a smoother, more efficient, joined-up approach across all service providers for consistent customer experience. Customer group profiling, customer journey mapping, service design, measuring & refining and governance & culture all form part of the BlueprintCX approach for large and small clients globally. All this to create consistent customer experiences delivered through intelligent workplace operations. BlueprintCX has also planned and project managed the implementation of corporate services extending to over 2million sq ft of corporate developments in the UK, US and India with its Hotel Services Business Model. Providing a seasoned approach that links a deep understanding of service experience and how to translate this into consistent delivery we can provide light touch guidance or a more extensive involvement. Re-defining established services to more accurately reflect customer requirements feature in many assignments. BlueprintCX has developed service brands to assist with implementations and defined new hotel sector concepts that are designed around specific customer experiences and used to brief architects and designers.
