BlueRoo
Internet - , California, United States
BlueRoo Employees
BlueRoo Senior Management
BlueRoo Details
BlueRoo - The AI-Powered, Personal Shopper Platform for Retail BrandsEngaging customers in personalized conversations anytime and everywhere throughout their customer journey Solving Retailer's Needs: Personalization- Shopping Profiles – Deep profiles of each customer's needs and preferenceso New Data – Enable retailers to collect and use social shopping data from Facebook and conversational commerce data across all channelso Unified CRM – Syncing "New Data" with existing CRM profiles- Product Recommendationso AT&T/Sprint deployments are a powerful training set for Roobot's recommendation engineo Deliver AI-powered, personalized product recommendations and loyalty offers for each customerMarketingo Retargeting – Granular ad segments based on past shopping behavioro Targeting – Predicted shopping intent based on machine learning applied to Roobot's training set of 10+ billion shopping eventsOmni-Channel- Improve the retailer's existing customer experience by providing a voice/text-enabled Virtual Sales Associate- Delivers a personalized shopping experience anytime and anywhere they want to engage:o Website, App, Social Media, Personal Assistants/IoT, In-Store1-to-1 Customer Engagement Anytime/Anywhere- Automation – Natural language processing + AI delivers the automation to give retailers a true "Virtual Sales Associate" scalable to millions of customers- Virtual Sales Associate -> Engagement, loyalty, up/cross-selling ->Instant Shopping Gratification Revenue Growth- New sales channels and customers- Higher conversion rates- Real time, data-driven, up/cross-selling- Increase Average Order Value and Revenue/Customer- Decrease cart abandonment via automated, real-time messaging/retargetingCost Savings- Significantly reduce development, capital investment and maintenance- Potential to reduce costs of human customer service.
