Banking - Brisbane, Queensland, Australia
At BOQ Broker we are committed to working with our valued Broker partners to deliver market leading, human, empathetic and consistent home loan experiences to assist more customers achieve their home ownership goals.At BOQ we are led by a CEO who understands the importance of the Brokers relationship and is heavily investing in resources and process simplification to enhance this relationship. BOQ offers a comprehensive suite of lending products, from basic through to full-featured loans and lines of credit.BOQ's home loans can service a wide variety of borrower needs:• Clear Path variable loan is a fully featured loan - With the option of a transactional offset account - No application or valuation fees upfront• Principle and Interest or Interest Only loans - For either Owner Occupied or Investment Purposes• Fixed rates offer customers rate certainty for terms from 1-5 years - Full Offset facility on 1 year Fixed loansBOQ's also has a very solutions-based approach to supporting brokers with a variety of Niches so reach out to your Local RM for more detailed information.Simplified and digitised customer processes and forms • Introduced digital intuitive lender checklists • Focus on root cause of errors and rework • Customer engagement tool rollout • Introducing automation and AI into our processes • Secure Broker Portal with pricing tools & credit policy at your fingertipsWe are a niche player – we know our customers, we know where we want to play and we know digital will help us deliver BOQ will exceed broker and customer expectations