Information Technology & Services - Cape Town, Western Cape, South Africa
With our multilingual voice enabled, no-code, conversational AI bot builder we can provide you with chatbots that ensure you reduce support costs, Increase customer reach, conversion & retention. Our conversational bots also help you provide a higher-quality service with a reduced response time offered 24/7, and improve your support agents' productivity and happiness. Here's some cool things our bots can do:1. Understand both text and Speech in South African languages, so your users can send voice notes2. Run on multiple channels at the same time, allowing you to have a presence on WhatsApp, Messenger, Telegram and other platforms.3. Automatic human handoff when they don't understand what the user is saying.4. Provide you with rich analytics based on real customer conversations.5. Do complex tasks by hitting endpoints within a conversation6. They are not limited to words, so they can respond with images, maps, videos, and more.Your customer support team may not be able to speak all 11 South African languages or operate 24/7, but our AI powered bots can!
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