Bottleneck
Technology Consulting/Tech Services - Dublin, N/A, IE
Bottleneck Employees
Bottleneck Senior Management
Bottleneck Details
At Bottleneck, we use AI, machine learning, and Facebook Messenger to significantly reduce the manual work needed to provide your users with a hassle-free customer service experience 24/7.Automate your customer service on Facebook Messenger.How we work:Consult - We analyse the questions that your business receives on Facebook Messenger. This enables us to accurately predict the percentage of queries that can be automated.Build- Our engineers build connections between your backend systems and Facebook Messenger in order to automate manual processes. Examples include: Delivery status, product availability, and appointment booking.Support - We train a member of your team on how to manage the system going forward. We schedule regular calls to provide ongoing support.
Bottleneck Technologies
Email Providers
Gmail
Widgets
Drift
Other
Google Apps