BrandsEye is a social data and insights business, which specialises in helping large organisations to identify, analyse and prioritise their most valuable digital customer interactions. Using a unique blend of AI and human intelligence, the company offers various tailored solutions that range from customer service and experience to market conduct and risk management. Founded in South Africa in 2007, and headquartered in London, BrandsEye continues to expand internationally. Today, the company supports enterprise clients across four continents covering a range of business sectors, including financial services, telecommunications, automotive, and retail.

Online monitoring and insights Social media Business intelligence Reputation management opinion mining sentiment analysis customer experience market conduct monitoring topic analysis Crowd verified sentiment social media analysis market conduct analysis business intelligence market conduct social media risk management CX customer service customer care social customer care customer journey mapping customer feedback saas