Leisure/Hospitality - Denver, CO, US
Bread & Circus is an independent consultancy with over 25 years of industry experience in hotel, restaurant, CPG food ,beauty and wellness segments. B&C helps clients understand, evaluate and leverage trends that impact their customers. Understanding data backed consumer behavior and the societal factors behind trend manifestations is the secret sauce to breakthrough CS initiatives.Services include:+Hospitality-centric consulting focused on improving service and overall customer experience. Experiential guest journey mapping uncovers opportunities for profound improvements and higher CSAT scores from both guests and employees+Identification of white space opportunities that support customer engagement and repeat business, consumer and financial goals+Brand development and positioning consultation and advisory for start ups, early stage products, and large brands in CPG, medi/spa/wellness, hotel and experiential travel verticals+Creation and execution of engaging B2C messaging and marketing that enhances consumer satisfaction pre and post sale+Identification and cultivation of key relationships with Culinarians, Food Marketers, F&B and Hospitality Entrepreneurs for participation in breakthrough concepting, product creation and influencer marketing
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