Bright Pattern | 1,427 followers on LinkedIn. Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across channels like voice, text, chat, email, video, messengers, and bots.

Website: http://www.brightpattern.com

Employees: 95

HQ: (650) 529-4099

Location: Pleasanton, California, US

Revenue: $16.3 million

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Bright Pattern is a leading provider of AI-powered contact center solutions, offering a cloud-based platform that enables businesses to deliver effortless, personal, and seamless customer experiences across multiple channels. With a focus on simplifying customer service, Bright Pattern's platform combines omnichannel capabilities with embedded AI, allowing companies to efficiently manage customer interactions and measure performance across various touchpoints. Founded by industry veterans who pioneered cutting-edge contact center solutions, Bright Pattern is headquartered in South San Francisco, California, and serves clients across 26 countries and 12 languages. The company's cloud contact center solution is designed to be user-friendly, scalable, and adaptable, making it an ideal choice for midsize and enterprise businesses. Bright Pattern's platform includes features such as voice, text, chat, email, video, messengers, and bots, ensuring that customers can interact with companies in the way that suits them best. Bright Pattern's commitment to innovation and customer satisfaction is reflected in its industry-leading features, such as its AI-powered omnichannel quality management capability. This feature enables

Bright Pattern helps companies make customer service better, easier, and faster by providing a simple and powerful AI-powered contact center. Their cloud-based platform can be easily set up and used by businesses without needing expensive professionals. It allows companies to communicate with customers through different channels like phone, text, chat, email, video, messengers, and bots, and provide a personalized experience. The platform also helps companies measure and improve their customer service across all channels using AI. The company was started by experts who have years of experience in creating contact center solutions, and their technology is used in over 26 countries and 12 languages.