Management Consulting - Sandton, Gauteng, South Africa
Business leaders choose Brilliance when they want to improve the success of their customer experience initiatives.Brilliance offers unique tools and approaches that enable our clients to do more for their customers - creating greater value for themselves, their customers and society in the process.Based on decades of research and experience, Brilliance will help you achieve superior results with integrity, excellence and renewed energy.Link in, call us, let's make this world a better place together.The Brilliance Tools are web apps that will help you to:+ Manage a company-wide focus on customers+ Measure your customers' experience every month+ Track, monitor and report on customer complaints+ Help you comply with customer-related regulationsBrilliance offers exceptional coaching and training programmes:+ How to have more service energy+ How to get more value out of customer complaints+ How to build greater customer trust+ How to implement Treating Customers Fairly and embed it into the culture+ How to measure your customers' experience more cost-effectivelyWe love solving customer-related challenges for our clients and helping them to succeed by doing good and great things for their customers.
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