Brisbane's Airtrain
Transportation/trucking/railroad - Brisbane, Queensland, Australia
Brisbane's Airtrain Employees
Brisbane's Airtrain Details
Brisbane's Airtrain has clocked up a major milestone in 2016, celebrating 15 years as the fastest, easiest and most cost-effective way to reach Brisbane city, the Gold Coast and suburbs from the airport with more than 22 million rides.\\During this time Airtrain has won the Best Customer Service National Award from the Customer Service Institute of Australia three times for the range of initiatives undertaken to enhance passenger experience. These have included:\1. Being the first transport operator in Australia to offer free Wi-Fi\2. Introducing e-tickets for seamless airport transfers\3. Guaranteeing that passengers who miss their flight as a result of a late running train a reimbursement of the 4. Cost of rescheduled flights, accommodation and transfers (up to A$400), subject to terms and conditions. creation of a mobile-friendly hyper-responsive website for bookings and information on-the-move,\\Since the first train departed the platform at Brisbane Airport in May 2001 Airtrain has been a leader in the transport industry with a constant flow of innovative offerings and more on the way.\\Trains depart every 15 minutes from the city in peak periods and every 30 minutes in off peak periods. Journey time to and from the city (Central station) to the airport is only 23 minutes. Additional services include a Gold Coast Train & Transfer service providing transfers for customers travelling between Brisbane Airport and their Gold Coast accommodation.\\Airtrain has a range of ticket types to suit corporate travellers- from ticket books for the regular airport traveller to the City Duo savers where two customers can travel together between the airport and city for $28 and Early Bird Savers with discounts of up to 15 percent online.
