Internet - New York, New York, United States
Broken Open Media (BOM) is a boutique strategic consulting firm that mobilizes the power of emerging digital technologies, social media and principles of community management to help companies achieve their goals. We take a consumer-first approach with the notion that just as each individual—and, by extension, each community— is unique, so too is each conversation or objective through which they connect. Our goal is to create a more beneficial relationship between brands and their customers. We specialize in developing powerful Social Media Playbooks to guide clients through the new landscape of broken open communications. We're obsessed with figuring out how to increase and sustain engagement over the long-term. Whether working with an established global brand or a small start-up looking to get a foothold, we approach every case as opportunity to identify the right tool set while creating a game plan that takes our clients to the next level.