Information Technology & Services - Bhubaneshwar, Odisha, India
Business Consulting and Technology Services is Customer Experience provider helping companies to Empower Business to ADD VALUE to their process which in turn will Monetise Customer Experience Transformation .This is especially important in the era of raising Subscription economy when customers are shifting from ownership to usership. The world where people don't buy products and services, but subscribe and pay for usage is the world where you have to show customer that you know him better and providing tailored service to meet expectations. It is delivered using SAP Hybris BRIM with SOM , CC, CI & Payment with FICASAP Hybris Commerce Order Management System , OmniChannel Commerce , Promotion , Vouchers & Loyalty Management .IS Utility with SAP CRM . ISU CRM , Device Management , Customer Service & Billing & Invoicing . PI/PO and Cloud Platform Integration for Meter Reading Upload / Download .SAP CRM - Marketing ( Email and SMS Campaign Automation ) . Trade Promotion Management ( Pricing , Trade Fund and Claims Management and Middle ware Settings ) and Service ( Service Contract ,SLA , MLC ,Service Process and Confirmation , Logistics Integration & Controlling Integration , Complaint , Returns and Repairs and Case Mgmt .Sales and Logistics execution and Payments and Payments Card Card Integration .Nowadays Business Model is moving towards Leasing and Subscription ,CRM Leasing in collaboration Asset Accounting with LAM , LAE and Funds Management . WITH NO OWNERSHIP ONLY USER SHIP Integrating with SAP CRM SERVICE for Complaint , Service Order , Repairs , Returns & Billing .Configure, Price, Quote solution with Commission (SAP CPQ ) .Expert in Interface like Middleware , RFC , oData , Web Services , AET , EEWB , DRF ,REST & SOAP .Configure, Price, Quote solution with Commission (SAP CPQ ) .Have Industry exposure Automobiles , Banking Finance Services & Insurance Consumer Goods , E-Commerce , Utility & Telecom .