Business Survey Consultants (BSC)
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Business Survey Consultants (BSC) Details
Business Survey Consultants (BSC) is based in Pretoria, South Africa and provides the following services:- Customer Surveys- Staff / employee / HR surveys- Stakeholder Surveys- Free Pilot Surveys- TrainingSurvey Methods include:1. E-Surveys (Email Surveys, hosted on the internet)2. Telephonic Surveys (interviews over the telephone) 3. Questionnaires (physical documents that can be handed out)4. Face-to-face interviews (our interviewers schedule meetings with respondents)5. A combination of the above.Included in each survey package:- Custom survey questions according to your criteria.- Customer Service improvement techniques.- Immediate incident reports of dissatisfied customers, service/product issues etc. while the survey is in progress.- Trend Analysis enabling you to make future predictions.- A comprehensive final report that illustrates trends, markets, areas for improvements and in-depth information about your customers/employees/stakeholders.- Resource Optimization Solutions that are structured around the survey results.- Expert recommendations on possible future actions.Business Survey Consultants is the preferred Survey and Research service provider to both local and international organizations. With 40 years' experience, BSC has a vantage point above its competition due to unparalleled speed in delivering information, advanced maintenance systems and the great expanse of its services. BSC is trusted by over twenty large and successful organizations throughout South Africa, its neighbouring countries and internationally.BSC aims to assist its clients to not only identify areas for improvement but to find and apply solutions in the most cost effective ways possible.For more information visit BSC's website and watch our informative presentation at: www.bscsurvey.co.za
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