c2connect

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Nico Plessis

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Unser Team von Spezialisten hilft Ihnen gerne mit unserer Expertise. Unified Communications Voice over IP Failover Szenarien / Hochverfügbarkeitslösungen Voice Messaging / Voicemail Konferenzlösungen On-site oder Remote Contact Center Review Identifizierung von Lösungen der besseren Anrufer Routings Identifizierung von Lösungen zur Verbesserung des Kundenservices Contact Center Design Callflow / Call Vectoring mit Variablen in Vektoren Skill Based Routing Multi-site Contact Center mit Home/Remote Arbeitsplätzen Contact Center Reporting Verkehrsanalyse In TDM oder IP Netzen Berechnung von Bandbreiten CTI Multimedia Anrufverarbeitung E-Mail Web Chat und Collaboration Fax Voicemail Presence Management Interactive Voice Response Sprach oder Tastenwahl Dialog Design und VXML Sprachaufzeichnung Outbound Call Management Predictive Dialing Preview Dialing Blended Dialing

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