Information Technology & Services - Singapore, , Singapore
Our objective is to help you delivering the ultimate experience for your customers which in turn generates deserved success for your business. This means establishing a spirit of trust and delivering on promises. Services can include:- Customer Experience Vision and Strategy Building- CX Research- CX Culture Assessment and Enhancement- Design Thinking- Customer Journey definition and modelling- Business Case development- Vendor selection- Vendor management- User requirement specifications- User acceptance testing- User representation during Agile development- End user documentation editing- Back office business process assessment- Contact centre process assessment- Content management and business process managementIndustries and use cases include:Consumer and SME Banking and Finance- Loan origination- Card management- Customer onboarding / KYC- Customer servicing- Back office processing- Cheque and electronic payments- Fraud detection- Anti-Money-Laundering and Countering the Financing of Terrorism (AML/CFT)- Contact Centre- Collections- Biometrics- Content management and business process managementGovernment- Immigration processes- Civil Registries- Biometrics- Content management and business process managementHealth Care- Medical device distribution- Elder Care
Apache
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Google Font API
Mobile Friendly
Bootstrap Framework