We are proud to be a Service Disabled Veteran Owned company based in Winchester, Kentucky. Call Center Systems is a Business Process Outsourcing (BPO) company that specializes in field service support, dispatching, technician scheduling, business intelligence analytics, and customer service. We are a multi-lingual BPO that prides itself on offering superior service at one of the lowest prices in the industry. We offer both onshore and nearshore BPO facilities to help us meet the diversified needs our clients. After 12 years in the BPO industry, we know what it takes to provide great customer service and technical support, and we are committed to providing solutions to keep our customers happy. At Call Center Systems, we know a reliable, flexible and knowledgeable work-force with the proper tools to thrive in the cutting-edge BPO market can make the difference between a good company and a great company. We enjoy working together with clients in the world's most dynamic industries, to develop complete business process solutions that exceed our clients'​ expectations.

Inbound and Outbound Call Coverage Technician and Ticket Dispatching Business Intelligence Systems and Solutions Technical Support Sales and Telemarketing Customer Service Telecommunication Healthcare Technology Insurance HVAC Hotel and Lodging dispatching dispatch internet helpdesk voice chat email video chat call center tier 1 tier 2 tier 3 customer service sales