Computer Software - , ,
Canvien is a startup in big data analytics space focussing on customer experience management space including reducing customer churn and analyzing customer lifetime value. Traditionally analytics requirements have been met with data-warehousing solutions which tend to be costly and take multiple years to show value and eventually break-even. With the advent of new technologies like Hadoop (batch processing system) and real-time processing systems we can process/analyze, terabyte-scale streams of unstructured data from services, log files, other sources in a fraction of the cost. These computations and analyses can be consumable and useful for a variety of uses, like gleaning market insights, detecting faults/errors in networks/devices/services, understanding collective usage patterns/behaviors of groups, predicting customer churn etc. all in real-time. Our expertise is in similar scenarios for handling terabyte-scale streams and processing them in real time