Care Full Conflict
Management Consulting - N/A, N/A, US
Care Full Conflict Employees
Care Full Conflict Details
The ChallengeIntelligent and passionate professionals from diverse backgrounds and perspectives provide health care in a complex fast-paced settings. Differences among care providers not only are inevitable they are essential to the delivery of safe, high quality care. Today's professionals must have the skills and organizational support to perform effectively in this environment.Attracting, engaging and retaining talented professionals is critically dependendent on "soft" factors including leadership and organizational culture.The treatment and business outcomes achieved depend on the capacity for managing disagreement effectively.Beginning in 2009 the Joint Commission Leadership Standards will require conflict capable leaders and organizations. Details are available here.The challenge for leaders in health care today is assuring that their organization maintains a healthy "Q-R-S culture"Quality of careRetention of talented professionalsSafety for patients and staffThe Solution is Care Full Conflict™An evidence-based approach to leadership and clinical practice that transforms the health care culture and develops conflict competent care givers.A professional and organizational development process defined by the following principles:Caring attitude that is respectful of both self and others.Full concern for the interests of all individuals and groups potentially affected by the conflict.Careful behavior that is deliberate, professional and effective at managing conflict with others.Change metrics are based upon the Conflict Dynamics Profile available at www.conflictdynamics.org
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