Consumer Services - Uyo, Akwa Ibom, Nigeria
Co-Founder, Project Manager and Community Service Manager
Co-Founder, Project Manager and Community Service Manager
Ecommerce across Africa has suffered low retention rate because, product shoppers experience failed same day deliveries. We are using AI technology to disrupt this narrative, starting from Africa. For online and offline last mile logistics companies, our mobile app gets them connected to their active paying customers within and outside their geographical coverage; so multiple online or offline stores can record high growth in customer retention.What is really special, is that customers who have feature phones can use this service without a smartphone and then, they eventually become smartphone owners by consistently using the special booking feature built for them. We believe doing this, will enhance digital inclusion for the 285 million underserved people in sub-Saharan Africa without access to digital commerce solutions.Ecommerce in sub-Saharan Africa is fast growing to $7 Trillion by 2024 and we also know that with a 70% retention rate, this number should be $24.5 Trillion.But the main problem is, we still see how up to 20 last mile logistics companies emerge monthly without digital platforms. 8 out of every 10 Ecommerce product merchants do not have all their contacts. And the few logistics companies with Mobile Apps, have location barriers.Our mission is to empower our fans with digital commerce solutions that enable them thrive beyond limits!Our vision is to become the best digital platform for enhancing tedious commerce activities and eliminating location barriers for our customers. Being the best means providing enhanced shopping experience, quick turn-around time and security, so that we eliminate every customer service frictions in the marketplace.With our Cartrep Super App, we can enable digital inclusion for more offline walk-in stores, increase ecommerce activities across Africa, with global ambitions.
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