CBC Courageous Business Conversations
Human Resources - Auckland, Auckland, New Zealand
CBC Courageous Business Conversations Employees
CBC Courageous Business Conversations Details
CBC (Courageous Business Conversations) is a practical, fully customised, case based program that will grow the ability of your managers and team leaders to achieve results through their people by developing their skill, and will, to hold often ‘courageous' conversations with employees about every day events that matter; from setting high expectations, to handling difficult workplace issues. In combination with OCHRE it gives your managers the capability to transform the performance of your organisation. CBC MODULES:- Managers as Magnets- Recruitment and Induction- Setting High Expectations- Getting Performance Back on Track- Developing Your People - Overview- Using Feedback to Grow Performance- Use of Coaching to Grow Performance- Delegation - Grow People and Win Back Time- On-the-Job Training - Techniques You Can Use- Managing Change Successfully- Discipline, Warning, Dismissal- Handling Conflict and Personal Problems Impacting Work"Hawkins business success relies on the people management skills of our managers. As part of growing those skills we implemented ‘Hawkins People' as the first line of HR service support for managers. Hawkins People is our application of the "Ochre" online HR resource. We then looked to train our managers in core people management skills using CBC workshops because it provided a customized case based and practical learning experience for our managers. Around sixty managers have participated in these workshops. The combination of Hawkins People and CBC has given our managers resources and skills to tackle important HR issues. We are confident in our investment in these activities as we now regularly see evidence of the skills and knowledge being successfully applied."Tim Brenton-RuleGeneral Manager Human ResourcesHAWKINS GROUP
