CCRM.com Pty Ltd
Information Technology & Services - South Melbourne, Victoria, Australia
CCRM.com Pty Ltd Employees
CCRM.com Pty Ltd Details
Automated email capture and logging into cloud-based CRM, Salesforce.com.Problem:Relying on the user to add information to Salesforce.com manually or submit via a 3rd party plug-in creates room for error. It defeats the purpose of logging all correspondence with your customers. Chances are the one email the user chooses not to upload, will be the key piece of communication that could help close a high value opportunity or solve a critical support issue. The Solution:CCRM runs on the force.com platform, this ensures your data remains completely secure and within the Salesforce.com environment. CCRM seamlessly logs all inbound and outbound correspondence to the relevant Salesforce.com Contact or Lead, whilst users continue working with their normal email client. It provides complete automation. There are no extra buttons to click and no additional user input needed.CCRM.com Pty Ltd is a wholly owned subsidiary of MailGuard Pty Ltd. MailGuard was founded in 2001 to meet the online security needs of business, MailGuard is now one of the largest providers of SaaS, addressing security, compliance and real-time risk intelligence. The company services thousands of clients located across 18 countries.MailGuard's core service offering includes email anti spam, web & email anti-virus protection, content filtering & management, email archiving, email continuity, hosted mail services and email image filtering to help business meet its growing compliance reporting requirements.
CCRM.com Pty Ltd Technologies
Customer Relationship Management
Salesforce
Support and Feedback
Zendesk