Information Technology & Services - Charlotte, North Carolina, United States
CDO Lift offers the digital expertise your company deserves to operate efficiently today and prepare for tomorrow. When you add the power of a digital expert to your business, you effectively onboard a Chief Digital Officer (CDO), who can help you reach your customers online, strategize your back office technical stack, and enhance employee engagement through technology. The digital landscape is changing rapidly and small businesses struggle to keep up and compete. CDO LIft can lead your digital efforts and position your company on a successful track.Services we offer include:● Helping you better understand your customers. (Artificial intelligence, big data, consumer research, journey mapping and persona creation)● Taking your message to your customers. We work with you to craft and implement digital strategy so you have a unified, consistent, compelling message across all consumer-facing platforms (internet, intranet, mobile, emerging technologies; information architecture; CRM; digital marketing).● Improving emerging and existing customer relationships (consumer experience; design thinking, experience mapping)● Making your business run more efficiently. (support - ERPs, office automation, application development, business support applications, solutions architecture, governance, team right-sizing; customer experience management platform selection and administration; enterprise architecture)● Covering your bases. (ADA compliance, quality assurance, etc.)● Help engage your team and giving them the tools to be more productive● Project Management support for small to large scale technology implementations