Management Consulting - Chandler, Arizona, United States
Prosci Certified Change Management. Using ADKAR methodology moved project through 3 phases of change management 1. Preparing for Change. 2. Managing Change. 3. Reinforcing change. I help increase project adoption and utilizationSpecialties: Business Transformation, Communication plans, Change readiness, Change Management strategy, Leadership/sponsorship alignment, Stakeholder analysis, Executive coaching, Manager and supervisor coaching, Instructional design and training, Use of structured change management approach, Strategizing with key stakeholders, and Evaluating overall change management progress Other skills include: Excellent written and verbal skills, Benefit of numerous ERP implementations, Microsoft Office and SharePoint, Business Improvement, Job Re-Engineering / Role MappingDirect resultsIdentified cause of payroll errors costing the division $100's of dollars every day. Result: Re-engineered role immediately reduced payroll errors increasing the profitability of the division.Identified expectation gap between sales representatives, management and data input. Gap was causing resistance (non use) of ERP. Result: Sales force immediately started using Sales Force Automation increasing quoting by millions every month. Management now had meaningful data for coachingMoved employee satisfaction from average of 70% to a consistent 90%ERP's EBS Supply Chain, Seibel Sales Force Automation, JD Edwards, SAP
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