CityWink
Consumer Services - Kampala, Central Region, Uganda
CityWink Senior Management
CityWink Details
CityWink Matches Customers with the best Local Service providers.CityWink sets up potential customers with the best service providers in their area, saving them from the time of going through hundreds of listings or having to rely on word-of-mouth referrals.CityWink's matchmaking engine is its key differentiator because customers receive responses in less than three hours, while service providers enjoy the benefit of more business and higher conversion rates because they only get relevant leads.To use CityWink, a customer first selects a category/Service and then answers several questions on its Android app or website. Then the platform's recommendation engine uses that information and location-based data to match him or her with service providers.For example, if someone wants a plumber, the questions include what exactly they are interested in, budget, schedule, and skill level. Then the request is matched to a handful of plumbers, who respond in-app if they are interested with price quotes.Professionals have to apply to be listed and are rated on a five-star scale by customers, which helps maintain quality. CityWink uses the same process and technology to deliver results for Service categories ranging from salon services to home cleaning, and the good thing is, CityWink will be able to scale up to more service categories in the future.
