Pharmaceuticals - Houston, Texas, United States
Client Support Ops is an IBM business partner specializing in Conversational Artificial Intelligence products. For businesses of all sizes and in nearly every industry, call/contact centers now play a central role throughout the customer cycle – from identification to acquisition and service. A dynamic contact center powered by Artificial Intelligence orchestrates resources and capabilities to align with customer expectations and business objectives. It enables organizations to rapidly respond to the changing dynamics of customer service and the business environment.We build virtual assistants that respond to customers directly on the front end and provide employees and agents information and resources they need on the back end. Our singular goal is a sharp focus on customer delight. Every BOT we build is designed with that goal in mind.In every BOT interaction, we strive for enhanced customer experience. Our business goal is to be completely aligned with your business objectives. Seamless integration, unparalleled customer experience, enhanced customer interactions are the hallmarks that set us apart from the competition.