Consigheri
Management Consulting - Veghel, Noord-Brabant, Netherlands
Consigheri Employees
Consigheri Details
Customer centric strategy development and implementation, business change, digital transformation, solution design, leading change, agile, scrum, result driven, customer data,, analytics, artificial intelligence, internet-of-things, robotics, transformation, team player and builder, natural leader, building bridges, self-starterI approach CRM from a business and not from a technical perspective in order to be able to offer customer centric ways of work and solutions where organizations can realize their goals. To become customer centric many organizations need guidance in their digital transformation.After onboarding stakeholders, executive boards and/or management teams with customer centric vision and direction for their specific business my focus is on business change, digital transformation, configuration and adoption of customer centric working and usage of CRM system(s) for employees in all organizational layers.CRM experience: over 15 years track record of 2000 implementations. From customer (centricity- experience- engagement - loyalty) focused vision and strategy for management to a pragmatic step by step implementation approach for CRM managers, CRM consultants, project managers and employees. Experience with projects in various branches from large organizations (> 5000 employees) to SMEs (10 employees).
