Consumer General Corporation Insurance Services
Insurance - San Mateo, California, United States
Consumer General Corporation Insurance Services Employees
Consumer General Corporation Insurance Services Senior Management
Consumer General Corporation Insurance Services Details
CGC is a Delaware resident insurance producer with licenses in all states where it conducts business. With its insurance partners, rated "Excellent" by A.M. Best, CGC is introducing an innovative new utility bill payment product, the Utility Service Protection Plan to America's electric, natural gas, water/waste utilities and telecommunications companies.The Utility Service Protection Plan offers a best-practice CX strategy for utilities that seek to satisfy customer engagement aspirations, improve brand, reduce bad debts and create new streams of non-regulated carbon-free revenues and cash flow for their businesses.Sponsoring utilities co-market the bill payment protection program to their customers with the insurance company. The Utility Service Protection Plan provides a Sponsor's customers with easy access and near universal acceptance to affordable protection that assures their households of continued utility or telecommunications services when they face challenging financial times due to involuntary unemployment, disability or accidental loss-of-life.For customers that voluntarily enroll, premiums are added to the customer's utility bill, collected by the utility sponsoring the program and remitted to the insurance company.Enrolled customers receive a certificate of insurance and, subject to its terms & conditions, enjoy the benefit of their monthly household bill being paid in an amount and for a period of time in the event of involuntary unemployment, disability or loss-of-life by accidental means.This new service protection plan is an innovative approach for energy and water/waste utilities and telecommunication companies to gain competitive advantage because it can help:• Maintain current revenues • Generate new non-regulated carbon-free revenues and cash flow• Meet CX objectives and customer engagement goals• Decrease bad debts, churn & disconnect costs• Reduce financial pressure on customer assistance programs
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