Management Consulting - London, England, United Kingdom
Contact Center Managed Services (CCMS) UK Ltd provide Technology, People and Management services to both Internal and Outsourced Contact Centre Clients in the UK and Europe.TechnologyOur oneclick cloud based Contact Center Platform provides all the functionality needed to operate an Inbound or Outbound Contact Centre.PeopleOur Contact Centre e-learning platform and training provide access to up to date content for the development of Customer Service and Sales staff in Internal and Outsourced Contact Centres.ManagementWe offer our experience and expertise as consultancy based services to improve your business. This could be as consultancy packages aimed at improving a particular area, or to outsource the management of your contact centre partners in its entirety to us.