Contact Service of Central America
Outsourcing/offshoring - , ,
Contact Service of Central America Employees
Contact Service of Central America Details
Contact Service of Central America is a solution to any company´s desire of work outsourcing through phone or email communication. CSCA offers business´s the opportunity to minimize their investment procedures and enhance work performance through a sophisticated line of detailed work aspects. It´s a business´s entire department labor working specifically and strictly to achieve the clients expected results and much more. CSCA also relies on ITM (Information and Technology Management), a sister company which offers server maintenance, hardware and software support, therefore giving CSCA first class, constant back-up and support to maintain high quality IT service. On-shore quality at Near-shore pricing. Bilingual Services that we offer to our clients:Customer SupportInbound Customer Service | Customer Retention | Billing Support | Surveys | Loyalty ManagementSales & MarketingCustomer Acquisition (Outbound/Inbound) | Lead Generation | Retention | Cross-Sell / Up-SellTechnical SupportL1 Help desk services | 24x7 Troubleshooting | Incident Management | Warranty Support | Applications Support | Configuration Management | Assisted Self-SupportCustomer Experience ManagementCall Quality Monitoring | Satisfaction SurveysBack Office ServicesHR Back office - Payroll & Benefits Administration | Forms Processing support
