Information Technology & Services - Geneva, Illinois, United States
Conversational X focuses is on the people, processes, and systems that support experiences; Conversational Experiences. In the business world, this sits squarely under the CRM umbrella; Marketing, Sales and Customer Service. When the two are combined, this is CRM next; Conversational CRM. We have a modern, unique but practical view of how to build and maintain a relationship with your customers through a modern communications strategy. Operational Excellence achieved by creating tight alignment between business strategy, goals and objectives.We interact with clients through four distinct mechanisms:► Market Advisory Services — A subscription-based Market Advisory Service that provides insights and guidance on industry and domain-specific trends. Insights are critical for strategic planning efforts, business development, and go-to-market activities.► Product Advisory Services — A subscription-based Service with specific Advisory Days and Workshops that are Product and Technology Focused. Also offered are feature capability analysis and product roadmap prioritization workshops.► Consulting Services — Custom, primary and secondary, research initiatives related to specific business objectives (such as Brand awareness or demand generation). Market messaging and product positioning► Brand and Technology Ambassador — Conversational X Research develops, and willingly participates in in-person conferences- From Keynote speaker to workshops and panel moderation and participation. Webinars and Social Media Chat participation are further examples of this type of activity well.Feel free to send an email to Mitch@conversationalx.com for more information
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