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We are inquisitive, experienced researchers, setting out to explore the world and its people to help our customers better understand their customers.We believe there's no point in doing research unless you're prepared to be surprised by it.We do work that uncovers new behaviour and finds new solutions to old, intractable problems.Recently, Copa has helped the Department for Transport stop young men take so many risks on the road, Girl Effect train their staff on three continents to conduct their own research, GSMA to help farmers to benefit from creating a digital identity, Bang and Olufsen to redesign how they sell to customers in China, North America and Europe, the Premier League to communicate a new identity, Oxfam be more confident about using social media, Ikea to change their working culture based on understanding how people want to work today and Mini to understand the new ways that people buy a car today.