COPC Inc.
Management Consulting - Winter Park, FL, US
COPC Inc. Details
COPC Inc. provides consulting, training, certification, benchmarking and research for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement. Founded in 1996, COPC Inc. began by helping call centers improve their performance. Today, the company is an innovative global leader that empowers organizations to optimize operations for the delivery of a superior service journey. COPC Inc. is headquartered in Winter Park, Florida, U.S., with operations in Europe, Middle East, Africa, Asia Pacific, Latin America, India and Japan. www.copc.com.
COPC Inc. Technologies
E-commerce Platforms
Shopify
Email Providers
Outlook
Marketing Automation
Hubspot
Domain Name Services
DNS Made Easy
Hosting
Google Cloud Hosting
Similar companies to COPC Inc.
Connect with COPC Inc. Executives and Employees
COPC Inc. is a leading management consulting firm that specializes in optimizing operations for the delivery of superior customer experiences. With a global presence, including offices in Europe, Middle East, Africa, Asia Pacific, Latin America, India, and Japan, COPC Inc. has established itself as an innovative leader in the industry. Founded in 1996, the company has evolved from helping call centers improve their performance to empowering organizations to optimize their operations for a seamless customer journey. COPC Inc.'s comprehensive suite of services includes consulting, training, certification, benchmarking, and research. The company's flagship product, the COPC Standards, is a collection of performance management systems designed for call center operations, customer experience management, vendor management, and procurement. The standards have become the industry benchmark for operational excellence, and organizations that adopt them have seen significant improvements in customer satisfaction and business performance. COPC Inc.'s team of experienced professionals, including Managing Director EMEA Kevin Campbell, MD Kathy Bartunek, MD Rupen Patel, Chairman Cliff Moore, and MD Peter Chang, are dedicated to helping clients achieve their goals. With a strong focus on customer satisfaction, COPC Inc. has built a reputation for delivering results that last. In conclusion, COPC Inc. is a trusted partner for organizations seeking to enhance their customer experience and optimize their operations. With a proven track record of success and a commitment to delivering exceptional results, COPC Inc. is the go-to consulting firm for businesses looking to stay ahead of the curve in today's fast-paced customer service landscape.
COPC Inc. helps businesses improve their customer service by providing consulting, training, certification, benchmarking, and research. They created a set of standards called the COPC Standards, which help call centers and other customer service operations work better. The company started in 1996 and has grown into a global leader in customer service. They have offices in many countries and help businesses all over the world provide better service to their customers. You can visit their website at copc.com.