Information Technology & Services - Toronto, Ontario, Canada
At CRM Success we focus on the strategy, implementation and ongoing support of Customer Relationship Management business and technology solutions. We appreciate that every business is different and every industry has unique challenges. We work closely with our customers to solve these challenges by defining a solid CRM strategy, redesigning or updating internal business processes, implementing best-in-class CRM technologies and providing training and support, to ensure high user adoption.Our core services include:CRM PLANNING• CRM STRATEGY• CRM SELECTION & RFP• BUSINESS BENEFIT & ROI• BUSINESS PROCESS DESIGNCRM IMPLEMENTATION• BUSINESS REQUIREMENTS & ANALYSIS• PROJECT MANAGEMENT & GUIDANCE• CONFIGURATION & DEVELOPMENT• BUILD, SETUP & DEPLOYMENTCRM SUPPORT• PERFORMANCE TUNING• SYSTEM CALIBRATION• USER & ADMIN TRAINING• ADOPTION MANAGEMENT