CrushBank
SaaS - Syosset, NY, US
CrushBank Details
CrushBank is a SaaS solution that is utilizing the power of IBM Watson. We have trained Watson to be an IT Engineer. Your help-desk can utilize the Cognitive power of Watson to find technology answers and solutions fast and accurately.CrushBank can make every engineer your best engineer.As technology continues to grow and change, the complexity of support grows along with it. Whether it's understanding the various intricacies of supporting different companies or just the fact that applications, systems and platforms continue to change, it has become impossible to stay on top of everything. We see a real need to not only harness all the information that's available about technology platforms, but also to make it easily available to a company or engineer looking to offer support.CrushBank utilizes the powerful cognitive computing ecosystem provided by IBM Watson. It combines best-practice documentation with proprietary information to provide invaluable insight. By being able to ingest large volumes of unstructured data, read and understand it, CrushBank reduces what could be a 20-30 minute project down to less than a minute. Simply put, CrushBank turns your help-desk into a ticket closing machine with less escalation to Level 2 and above. End users are more satisfied with an increase to first time to resolution.At CrushBank it is our mission to help you increase help-desk engineer productivity, make the engineers smarter, keep the intellectual property in the help-desk and increase end user satisfaction.CrushBank was built buy the founders of CHIPS Technology Group Inc, 22 years of experience as a Managed Service Provider.
CrushBank Technologies
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