CTRD Inc
Information Technology & Services - Brampton, Ontario, Canada
CTRD Inc Employees
CTRD Inc Details
1. Covering skill-set gaps2. Resource redundancy and coverage3. Sharing and delegating accountability4. Reducing dependency on resourcesDocumenting:1. Standard operating procedures2. Step-by-step instructions3. Processes documentationComplexity handling:1. Covering complex problems2. Developing action plans3. Guiding issues to resolution4. Addressing extremely hard issuesVendor service requests:1. Server vendor service requests2. Database and Application service requests3. Complete follow-through to resolutionReports and analytics:1. Improving existing reports2. Reporting systems upgrades3. Reports performance improvement4. Reverse engineeringVendor due diligence:1. Vendor investigation2. Offer analysis3. Prove of concepts4. Licensing require nets5. Vendor comparisonAudit:1. Audit preparation2. Database user activity audit 3. Systems audit requests Status reporting:1. Systems health reporting2. Database health reporting3. Backup health reporting4. Network health reporting5. Application health reporting6. Server health reportingEnvironment support:1. Test and development environment refreshes2. Data scrambling and encryption3. Data masking and reductionInfrastructure upgrades and patching:1. Database patching and upgrades2. Server patching and upgrades3. Application patching and upgradesInfrastructure security:4. Security scans5. Vulnerability analysis6. Action plan development7. Solution implementationsBackups and recovery:1. Emergency restores2. Backups monitoring3. Backups troubleshooting4. Quarterly restore testing5. Backup auditLicensing and cost of ownership:1. Reducing consulting costs2. Reducing licensing costs3. Reducing malicious attack costs4. Reducing maintenance costs5. Reducing upgrade / migration costs6. Adding negotiation leverage7. Delegating liability and accountabilityExpertise where you need it, When you need it.
