Hospital/Clinic - Atlanta, GA, US
CuraCall was founded on the premise for the need of compassionate, reliable, multilingual, quality call center solutions for the Home Health Industry. CuraCall connects patients and Home Health Providers through standard and customized communication solutions that enhance patient access and improve patient and provider satisfaction, in a secure HIPAA compliant environment.At CuraCall, we understand the time consuming task of searching for a new call center provider; therefore, we ask to keep the following statement in mind during your vetting process;CuraCall separates itself from the competition by evolving away from the old stigma of "just being the answering service" and has become a trusted HIPAA Business Associate and expert call center solutions provider exclusively to the Home Care Industry. Many telephone answering services cater to a large group of industries and although successful, as they continue to grow, managing the different verticals becomes difficult. Each company has their own subset of ideals and way to run their businesses. Each business industry has different needs. Each business entity has ways they wish to have their calls answered. It is our believe that by specializing in a specific vertical, the home health industry, assurance for quality of services are maintained as the company continues to grow. CuraCall, is a forward thinking company who embraces the use of technology in our call centers, client web-portals, and mobile application with privacy, security and reliability at the top of the list. Exclusively serving the Home Health Industry, nationwide, our 24/7 multilingual Call Center Solutions, works hand-in-hand with our clients to customize their unique needs of all sizes to ensure doing business with CuraCall is an exceptional experience.Thank you for your time and consideration. I am truly excited of our mutual opportunity of working together in the near future.
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