Consumer Services - Toronto, Ontario, Canada
WE SEND ONE CLEANING PERSON ONLY.We never send teams or crews of cleaners into your home.When you call to schedule your first visit, we will select a qualified cleaning person for your home.This first visit will serve as an opportunity for your Custom Maid to demonstrate the standard of excellence you can expect.Then, once you are established and satisfied with a particular Custom Maid, we like to send that same cleaning person back to you each time; the cleaner has met you and is familiar with your home and your individual expectations.Whether you use the service once a week or once a year, you will have your own cleaning person . . . someone you are comfortable with and who understands your needs.It is entirely up to you how your cleaning visits are structured. You may provide specific instructions or leave the housework in the hands of your Custom Maid. Each time your Custom Maid visits your home, you are welcome to specify exactly how you would like your time spent. For example, on a particular cleaning visit, you may wish to have the oven cleaned out and the refrigerator cleaned out; or you may want some windows washed and some laundry done. Should you leave instructions of this kind, your Custom Maid will gladly work from your priority list.On the other hand, many of our clients have busy work schedules and want minimal involvement in the cleaning of their house or condo/apartment; they are rarely at home during cleaning visits and expect their Custom Maid to maintain their residence with little or no input from them. All of our employees are qualified to work without instruction. Our staff is comprised largely of traditional cleaning ladies who have come to us with years of house cleaning experience and all have completed the CUSTOM MAIDS Housekeeper Training Program.
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