Custom Promotional Communications (CPC)
Outsourcing/Offshoring - , California, United States
Custom Promotional Communications (CPC) Employees
Custom Promotional Communications (CPC) Senior Management
Custom Promotional Communications (CPC) Details
CPC helps businesses manage every aspect of the customer experience. Founded in 2002 and based in Los Angeles, CPC provides a full suite of outsourced customer contact services, including: staffed live chat, text/SMS messaging service (both automated and live "peer-to-peer" text messaging), traditional inbound/outbound live phone agents, social media coverage for businesses, enhanced toll-free/local phone numbers, automated notification calls (including personalized), AI/chat bots, customized IVR, surveys/market research and data analytics.For internal centers, we are currently providing award-winning AA-ISP internal assessment/analysis tools and Inside Sales Certification processes, a game-changing Financial Wellness/"Earned Wage Access" banking app for internal contact center employees and a state-of-the-art, cloud-based, omnichannel contact platform for contact centers. Contact us to see how we can improve your CX! 877-453-3700 | sales@cpcmedia.com | www.cpcmedia.comLos Angeles | Philadelphia | Washington DC
Custom Promotional Communications (CPC) Technologies
Email Providers
Outlook
Load Balancers
Varnish
Domain Name Services
Cloudflare DNS
Other
Microsoft Office 365
Hosting
CloudFlare Hosting