Customer Consulting Group provide technology-based solutions that help small & medium businesses find & nurture more customers, increase productivity and mobilise their workforce.Based on over 20 years' experience in the industry, we know that making a small change in business can have a big impact. We call this "The Ripple Effect", and its core to the way we approach our engagements with clients.You see, we understand that too much change at one time, often results in a slower realisation of the intended benefits. And in some instances, an inability to realise the benefit at all. As a result, we often start small, and gradually introduce additional improvements to the business, as it evolves.You might have heard the old saying "If you fail to plan, then plan to fail". Well we at Customer Consulting Group are strong believers of this philosophy. As such, we always start our client engagements with a joint Business Success Strategy Design Workshop. The first consult is free, and helps us define the optimal path forward, to ensure you can gain the best possible outcome, along with a clear understanding of the investment required to get there.When formulating the appropriate solution, we recognise that no two businesses are the same and therefore we leverage a range of different technologies, from several reputable vendors, to design a fit for purpose solution for every engagement. When engaged in a project where we are implementing a new system or process, it is important to work collaboratively with all parties involved and keep the communication lines open to minimise disruption and maximise success rates.Customer Consulting Group provide regular status updates throughout any project we are engaged in, and continue the communication beyond the project completion, to monitor its success and ultimate return on investment.

Website: customerconsulting.com.au

Employees: 10 - 19

HQ: N/A

Location: N/A, NSW, AU

Revenue: 1 - 2.5 Million

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Customer Consulting Group: Your Partner in Business Success In today's fast-paced business landscape, staying ahead of the competition requires more than just hard work and dedication. It demands a willingness to adapt, evolve, and embrace technology-driven solutions that drive growth and productivity. That's where Customer Consulting Group comes in, a leading professional services software company that helps small and medium businesses in Australia achieve their full potential. With over 20 years of industry experience, Customer Consulting Group understands the importance of taking a gradual and collaborative approach to business transformation. Their unique "Ripple Effect" philosophy focuses on making small, incremental changes that lead to significant improvements in the long run. This approach ensures that businesses can successfully integrate new technologies and processes without disrupting their operations or jeopardizing their success. The company's commitment to client success begins with a complimentary Business Success Strategy Design Workshop. This initial consultation helps identify the optimal path forward, providing a clear understanding of the investment required and the expected outcome. Customer Consulting Group's team of experts works closely with clients to design a customized solution that leverages a range of cutting-edge technologies from reputable vendors. Throughout the project, the company maintains open communication channels to ensure a seamless implementation process and minimize disruption. Regular status updates and post-project monitoring ensure that clients achieve the desired return on investment and continue to thrive. Led by Managing Director Michael Hopwood, Customer Consulting Group's team of experienced professionals is dedicated to helping businesses succeed. With a strong focus on collaboration, technology, and continuous improvement, this company is the ideal partner for any business looking to take their operations to the next level. In conclusion, Customer Consulting Group's unique approach to business transformation and their commitment to client success make them a valuable partner for any business looking to thrive in today's competitive landscape. With their expertise and support, businesses can achieve their full potential and create a brighter future for themselves and their customers.

Customer Consulting Group helps small and medium-sized businesses improve their technology, increase productivity, and better manage their employees. They have over 20 years of experience and understand that making small changes can have a big impact. They call this the "Ripple Effect" and it's how they approach working with clients. They start small and gradually make improvements as the business grows. They believe in planning and designing a clear path forward to help clients achieve the best possible outcome. They use different technologies from various vendors to create custom solutions for each business. They work closely with clients to minimize disruptions and ensure success. They provide regular updates throughout projects and continue to monitor their success after completion.