With a rich heritage of providing engagement, journey, and experience management solutions for respected healthcare and consumer brands, Customer Evolution is helping health systems to transform the consumer-patient journey from access through retention resulting in improved care outcomes and patient/physician experiences.

Healthcare Patient Journey Journey Management Connected Care Innovation Digital Transformation Patient Access Patient Engagement Patient Experience Physician Referral End to End End2End Connected Care Journey Consumerism Loyalty Customer Experience Patient Self-Management Digital Solutions Customer Lifetime Value Appointment Scheduling Wellness Programs Value-based care Value-based outcomes Population Health Patient Incentive Programs Customer Incentive Programs Employee Incentive Programs Provider Experience Pre-care Journey Post-care Journey Chronic-care Journey Patient Journey Management Care Compliance Intuitive End to end patient journey The Connected Care Journey