Information Technology & Services - Cortlandt Manor, New York, United States
Taking a holistic view of the customer across physical and digital touch points, the Customer Experience Technology Summit (CX Tech Summit) will challenge you to improve your customer experience by looking at your customer not as a one-time transaction, but rather as a continuous relationship, and by inspiring employees to drive those relationships. CXTech Summit will feature brand-led case study discussions, as well as live tech and innovation demonstrations that will immerse you in the driving forces and technologies behind the most memorable customer experiences for today's time-strapped and on-the-go customer, while delving into omnichannel strategies you can implement to capture customers at every point in their journey.