Customer First Services Caribbean N.V.
Management Consulting - , ,
Customer First Services Caribbean N.V. Employees
Customer First Services Caribbean N.V. Details
Customer First Services Caribbean N.V. is an Aruban company dedicated to helping service organizations improve their business results through a better sales and service experience. Our primary service, Customer First Aruba is an integrated program based on proven methods used by leading organizations around the world.Customer First Aruba is not a one-time training course. It includes 5 ongoing services we manage completely for you, making it effective and easy to implement:-Training Workshop for Frontline Employees – sales and service skills training for all your new employees, and re-training of employees as necessary-Training Workshop for Managers – coaching and feedback skills training for all your new managers, and re-training or managers as necessary-On Site Program Management – a dedicated Customer First Services program manager to conduct ongoing visits at your locations to support your employees and managers-Mystery Shops – periodic mystery shops to provide an ongoing method for measuring the customer experience and direct feedback to help you improve even more-Certification – successfully meeting the criteria means your employees and your business will become Customer First Certified which will allow your business stand out from othersPLUS – when you participate in the Customer First Aruba program, your employees will be re-trained each year to keep their skills sharpCustomer First Aruba is very affordable – you receive all program services and benefits by simply paying one monthly fee, based on how many employees you have. A minimum of one year commitment is required to participate. Contact Customer First Aruba for specific pricing information.
