Customer Journey Denmark

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Customer Journey Denmark Details

Vi tilbyder Mystery Shopping med kunden i fokus. Hvis kunderejsen skal vurderes på optimal og grundig vis, kræver det robuste og velforberedte shoppere, hvilket vi kan tilbyde gennem vores professionelle oplæringsprogram, der blandt andet består af udførligt briefingmateriale, tests og samtaler med vores mystery shoppere, hvor de individuelt trænes i at kunne formidle deres oplevelser klart og tydeligt, så slutrapporten bliver et validt og brugbart værktøj til virksomheden, der ønsker at arbejde videre med at yde den bedst mulige service til kunderne.

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