Customer Service A to Z
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Customer Service A to Z Details
Larry Williams is the author of the book Customer Service A to Z. He is a keynote speaker and employee development trainer who helps businesses offer better customer service.For more than a decade, Williams has worked to promote the importance of customer service by focusing on perception issues and traditional standards that establish greater customer loyalty. These approaches have gained him a reputation as one of the foremost authorities on customer service in the nation. His unique and creative methods have gained the attention and endorsement of some of the most prominent people in business, entertainment and government. His books, seminars and training programs offer cost effective ways to correct service missteps and create a synergy within the workplace that is focused squarely on customers.For more information, visit http://www.ServiceAtoZ.com
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