Customer Services Audit Ltd
Information Technology and Services - Auckland, Auckland Region, New Zealand
Customer Services Audit Ltd Employees
Deepak Selvaratnam
Director, Customer Services Audit - Founder and Co developer of 'Snapshotz Online'
Customer Services Audit Ltd Senior Management
Deepak Selvaratnam
Director, Customer Services Audit - Founder and Co developer of 'Snapshotz Online'
Customer Services Audit Ltd Details
Snapshotz is an online customer service self audit tool.Snapshotz is a holistic tool not slanted towards any particular area within a customer service environment. Snapshotz covers 8 sections, 29 subsections and over 700 variables.The reports generated, when the modules of the Snapshotz Online tool are completed, enable a detailed review of the centre and identify specific areas to address.The tool has multiple applications – audit, planning, training, comparison, review and reporting. A unique approach and tool not available anywhere in the world.The assessment path is modular, easy to follow and is supported with notes to assist understanding – no need for any external input unless an independent assessment is required.
Customer Services Audit Ltd Technologies
Hosting
Amazon AWS
Other
Mobile Friendly