Cutting Edge CX Solutions (Pty) Ltd
Management Consulting - Sandton, Gauteng, South Africa
Cutting Edge CX Solutions (Pty) Ltd Employees
Cutting Edge CX Solutions (Pty) Ltd Details
Cutting Edge CX Solutions is a customer experience management consulting firm specialising in People & Processes streams. We deliver customised and precise outputs at competitive prices.Our team provides personalised service to each client, engaging with them to understand their pain-points, and needs before designing a solution for implementation.Our core service offerings are: ● Customer Experience Strategy Design ● End to end Customer Journey Mapping ● Customer Care Operations - Review Processes, KPI's Training map ● Design and implement the Voice of Customer strategy ● Design and implement Quality Assurance Strategy ● Design End to end Talent Management Programme● Design and Implement Change management programmes for frontline staffThe firm is 100% Black Female Owned and BBBEE Level 1 accredited
