CX by Design
Management Consulting - Toronto, ON, CA
CX by Design Employees
CX by Design Senior Management
CX by Design Details
Helping small-to-medium MarTech SaaS startups, design, develop and implement highly effective, customized Customer Experience and Customer Success programs.Accelerating growth through a customer-centric business. We help CEOs and senior executives: - Create, validate and optimize Customer Success strategy using customer journey mapping and best practices.- Optimize customer on-boarding processes to achieve the shortest time-to-value (TTV).- Create playbooks to intelligently build repeatable and scalable processes and provide the best possible customer experience.- Define and evaluate KPIs, metrics and goals that enable Customer Success/Customer Experience teams to perform at their peak.
CX by Design Technologies
E-commerce Platforms
Squarespace ECommerce
Email Providers
Gmail
Fonts
Typekit
Other
Google Apps