Management Consulting - , ,
Across almost a decade, we have seen first hand the frustration for businesses in researching, choosing, implementing and managing a new CX, feedback or reviews solution. Businesses are not maximising the full potential of their strategy and chosen services, with providers often hesitant to offer advice, through lack of resources or fear of uncovering a potential problem. Finally, we understand that businesses may not have the readily available time, knowledge or expertise to manage this process leading to overwhelm, performance issues and a lack of adoption within the business. Sound familiar? CX:DIGITAL are here to help. We believe that everybody should Experience More. This is achieved by giving independent and expert advice with easy access for any business to the right customer experience, feedback or reviews strategy.Through our extensive partner network, CX:DIGITAL provides businesses with a wide variety of options and expert buying advice to help select the right software in the market. This process is completely impartial and matched to the needs of their business, customers and project at hand. Our fully managed service allows businesses to simply offload certain stages or the entire customer experience or feedback management project to our team of experienced consultants on a permanent, interim or contract basis. Whether new or old, our 8 stage framework can be implemented to projects of any size and at any time, an agile approach to ensuring consistent results.