Information Technology and Services - , ,
Damavand Company was founded in 2005 Our Target is to become the number one IT company in the Middle East by providing the best products and customers service to the our customers. We win the hearts and minds of our customers by providing the best in customer service and state of the art industry leading products. Damavand is a leading company in optimizing customer experience in the face-to-face customer touch points and we harmonize the customer journey from online channels into the, face to face meeting by using our market leading Customer Experience Management (CEM) platform. From managing the customer journey to collecting customer insights from across a spectrum of customer interactions, Damavand enables better customer experiences resulting in brand loyalty and superior customer satisfaction. In 2012 , Damavand received ISO 9001 certification and was awarded for quality management, including customer focus, process orientation and mutually beneficial relationships with suppliers. Specialties customer experience management, queue management, customer flow management, work force management, customer journey management, online booking systems, patient flow management, digital signage, Contac center , Ticketing System , integration, customer feedback systems, mobile queuing