Information Technology and Services - Chennai, Tamil Nadu, India
Debug Technology Services (p) Ltd was established in the year 2002 with the objective of utilizing the skills of trained manpower available in India to serve the BPO industry, keeping in mind the continually increasing Medical Transcription, Back Office work, Call Center and software needs presented by the clients and increased demand for quality professionals. Debug Technology Services (P) Ltd is managed by a team of seasoned progressive minded professionals with vast experience in this industry and with a clear understanding of its systems and processes.MEDICAL TRANSCRIPTIONQUALITY POLICYWe at Debug Technology Services take utmost care to ensure that allthe work processed by us meet the quality standards of the industryand also that of our clients. Our stringent multi-layer QA processensures that the accuracy percentage of the work processed by usstands at an average of 98.5%. Regular quality audits are conductedto verify the quality standards, and appropriate feedback is given tothe staff based on those quality audits.TURNAROUND TIMETurn around time is as per the client's requirements, which in most cases is 12 / 24 hours. We work ROUND THE CLOCK to ensure TAT is met as per client's wishes.Customer SupportDebug Technology offers complete and fully hosted call center solutions that keep your customers in sharp focus at all time.Technical SupportThe Technical Support Center/ IT Helpdesk provides offshore technical support services to customers of products and services through multiple channels like email, chat, voice and the web.Mail or Support Ticketing Debug Technology provide 24 / 7 Mail or Ticketing Support for the Technical or Non- Technical customerFEATURES AND BENEFITSSkilled and Committed professionalsDedicated professional management by industry expertsTimely, cost-effective, Quality WorkFlexible service to meet the specific needsAccurate Work, Highly secured and Confidentiality
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